Refund policy
Indian Smart Bazaar – 7-Day Return Policy
At Indian Smart Bazaar, we want you to shop with confidence. If a product does not meet your expectations, our simple 7-day return policy is here to help.
1. Return Eligibility (Within 7 Days of Delivery)
You can request a return if the product you received is:
- Damaged
- Defective or not functioning
- Missing parts or accessories
- Different from what was shown or described on our website
Please raise your request within 7 days of receiving the product.
2. Conditions for Return Approval
A return will be accepted only if:
- The product was not damaged after delivery.
- The same item that was delivered is returned.
- The product is returned in original condition, including:
- Original box & packaging
- MRP tag intact
- User manual
- Warranty card
- All accessories
3. Non-Returnable Products
Some items are marked as Non-Returnable on the product page.
However, if you receive a damaged, defective, or incorrect item, you will still be eligible for a refund or replacement after verification.
4. Replacement Policy
- Replacements are offered only if the same product is in stock with the seller.
- If not available, a refund will be issued.
5. International Orders
- Returns are not accepted for international customers.
- Note: All product categories are non-returnable for International Customers for Export Orders.
6. Misuse of Return Policy
To maintain fairness:
Indian Smart Bazaar may limit, suspend, or block accounts that repeatedly misuse the return policy by:
- Excessive returns
- Frequent cancellations
- Refusing to accept orders
7. Important Note
If a non-returnable item arrives damaged or defective, you must contact us within 3 days of delivery for support.
Contact
- Email: support@indiansmartbazaar.com
Phone: +91-9815559300